Privacy Policy

Who we are

Cuppa Joe’s Coffee Roasters LLC is a limited liability company registered in the Commonwealth of Pennsylvania.

Our website address is https://cuppajoescoffeeroasters.com.

Our physical address is 18882 Brake Shoe Road, Meadville, PA 16335.

Collection of Personal Data

Orders

When you place an order, our website records your billing and mailing addresses, with contact information to fulfill your order.

Contact Forms

We use Google reCAPTCHA on this site. reCAPTCHA collects personal information from users to make the determination of whether they are human and not a bot to prevent SPAM. The reCAPTCHA algorithm checks to see if there is a Google cookie placed on the computer being used. An additional reCAPTCHA cookie will then be added to the user’s browser.

You can read Google’s terms and privacy for more information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content

Pages on this site may include embedded content such as videos from YouTube or Vimeo. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics on this site. Google Analytics gathers data about you as our visitors. It records what website you came from to get here, how long you stay, what pages you visit, what kind of browser you’re using, and a lot more technical data. The tracking information helps us to understand what attracts people to this site and what they read. This helps us make good decisions about the design and content for this site. Occasionally we aggregate statistics about the visitors to this site. No personally identifying data is included in this type of reporting. We respect the bounds of the Google Analytics Terms of Service. If you prefer to avoid this tracking, you can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.

Our Partners

Our website is hosted by Digital Ocean in their New York City (NY) datacenter. They do not retain personal data that is stored on our site or sent through contact forms.

Zook Computer Services provides technical support for our site, and their staff has agreed to be bound by the terms of this policy.

Stripe processes credit cards using a tokenized process that does not store your credit card information on our website. You may opt to save payment information in your user account, but there is no way for your card information to be stolen from our website.

Your Data Rights

We do not share, sell, lease, or otherwise provide your personal information to any partners or providers without your consent.

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To request an exported file of your personal data, or to request that we erase any personal data we hold about you, please email [email protected].

Additional information

Data Protection

Communication between our site and your computer or mobile device is encrypted using a secure certificate.

Security updates to our website are automatically installed, with daily update checks.

Data breaches

If our website is breached by a third party, we will disclose to all users with accounts on this website the nature and extent of the breach, including any personal information that may have been compromised.

Changes to this Policy